Having trouble making an online credit card payment?

Created by OTBNZ News on 09/04/2010

When you have completed your online recertification application, the system asks if you want to pay online. If you say 'yes' it tries to branch to the payment screen. We understand that some employers, computer systems have been set up to block this screen for security reasons. If this is the case, the system will give you an error message. We suggest if this happens you either pay by cheque, or you go online from home if you can. You could also talk to your IT people at work, to confirm that they are blocking the site (it is obviously not something we have control over).

If you hear of colleagues having problems with online credit card payments, could you draw their attention to this notice please? Thank you.


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